![Re-inventing the store](https://www.brandloyalty.com/cache/re-inventing-the-store.1772/re-inventing-the-store-s800x600.jpg)
Grocery shopping has become one merged omnichannel experience, throwing food retailers more heavily into competition with new sectors, such as the food-service industry, as well as with each other. This has resulted in evolving store formats, which has seen traditional retailers become much more like IT companies, and online retailers moving into bricks and mortar stores.
At the RLC in 2019, we explored what the future of retail could look like, or what it already looked like for some. Going in-depth on topics such as maximising the potential of man and machine, creating in-store theatre, winning consumers’ trust, and owning the seasons.
Line up includes:
![van Belleghem](https://www.brandloyalty.com/cache/van-belleghem.1750/van-belleghem-c100x100.jpg)
Steven van Belleghem
When digital becomes human![Young Hyouk](https://www.brandloyalty.com/cache/youngnbsphyouk.1859/youngnbsphyouk-c100x100.jpg)